Regency on Beachwalk Waikiki by Outrigger

We stayed in OHANA by Outrigger and Moved to Regency , a great place to stay with family , close to beach and walkable to most places for eating , shopping The housekeeping was great and would definitely come back

The staff at the Regency were all very nice and friendly. I had a one bedroom unit which was fine for me. Supposed to be a full kitchen but has no oven. I don't call that a full kitchen. On day two I reported that my freezer was not making ice cubes and when I left fourteen days later it was still not making ice cubes. There were probably three different maintenance men who looked at it. Hallways always had trash bags, dirty sheets and dirty towles laying around. One morning I reported to the reception desk that the same bags of trash had been there since the day before. I don't think in the two weeks I was there that the hallway on the floor I was staying was ever vacuumed. WiFi was good. The area was very convenient to restaurants, shops and beach. No pool at this hotel but had use of pool at Outrigger Reef.

Hotel is in a great spot and has excellent facilities.

didn't quite get that this would be an efficiency apt with a $200 cleaning fee added. as our flight was delayed we only stayed 1 night so managed to talk the cleaning fee down to $100. However as our stay was on a Friday night, we did see the fireworks on the beach from our hotel balcony!!

The 2 bedroom suite was a lure since we wanted queen beds and most affordable rooms only had 1 king or 2 double. Rooms were booking fast so we went with this hotel brand despite the lower tripadvisor rating. After booking we were notified of the $250 cleaning fee. If we had known about it before hand we would not have booked this hotel. It was a bit late to cancel at that point so we went with it. After a 10 hour flight, we got to the hotel about 8:30 am and were told our room was not ready and we would have to wait for someone to check out. Check out was at 11. They held our luggage and we explored the area a bit since there was not much of a lobby to wait in. We were finally checked in after 11am and found out this is more of an extended stay place and the rooms would not be cleaned during our stay. That was a surprise since this hotel charges a $250 cleaning fee. Apparently the fee is for cleaning after you leave. That felt deceptive to us. The suite was very nice but that first cleaning was sub par most likely because it was rushed. Despite this, the staff was very friendly and very responsive to our requests for fresh towels. The area is very nice and close to the beach but they need to be more upfront about the cleaning and accommodation type, to make an informed decision. There are also no restaurants on site despite showing 3. We did not get any leis on arrival. Is that not a thing anymore? We may stay again now we know but be forewarned fellow travelers.

This is our go to place in the Waikiki area. Just such a peaceful area, half a block off the main street. The group at the front desk are top notch and just the nicest group of people. The condo is small, but has everything we need and the location couldn't be more perfect.

Great location and friendly staff!

Convienent to all Waikiki attractions. Nice kitchen, with a convience ABC store just outside.

Was not told this was a condo no where did hotels .com advertise this as well as said three restaurants on the property they were a block or two away and one of our parties is disabled this was very difficult for her to walk as well as the pool was at a near by hotel and had to walk to as well