Holiday Inn Express Köln-Mülheim

Modern and clean hotel with really helpful reception staff Housekeeping staff in the mornings were very pleasant and always spoke or acknowledged us which I thought was quite surprising but nice. Breakfast selection is very good. Location fine if you have a car or are using public transport (as we were). Only negative was the room for 4 is not really big enough for 4 (unless a family with really young children) so we booked an extra room for our teenagers.

So good and I will recommend to everyone this lively hotel.

Flawless service and rooms. Excellent breakfast buffet.

‘‘Twas wonderful.

It was good overall. Just the area does not look safe. There are plenty of parking spaces juts next to the hotel but we had no choice but to pay for the hotel parking. Given the parking situation, it should not be charged.

The hotel itself was convenient as there was four of us staying and found it easy that we were all in one room across two double beds however this can get cramped and messy. The staff were very friendly and loved that breakfast was included. There is a big variety of food however we felt it was not regularly topped up. Considering this was a buffet breakfast we sometimes found ourselves waiting for bread etc as it had ran out. We stayed from Friday-Monday and During our breakfast on Monday, the staff had packed up all the food 15 mins before end of breakfast which we thought was unfair! Also parking is limited so we found ourselves parking on the side road as we did not want to pay. With a car it was very eat to get around Cologne and even visit other cities like Düsseldorf. We would definitely return to the hotel if we came back to Cologne again.

Got helped by Xavier I believe his name was at the front desk, great help a lot of information to the point we did not need a guide anymore. would stay again just for him.

We have stayed here several times, and this is our first complaint. Our room was very warm and did not cool during the night as air conditioner did not seem to work.

It was nice to have free breakfast and staffs were very kind and friendly. But the room was small for a family and so dusty that my children and I sneezed a lot. The hotel is at a busy street but it wasn’t noisy. It was nice to have a McDonald’s right next to the hotel.

It is closed to airport. Very convenience.