Pelangi Beach Resort & Spa, Langkawi

Canceled my first booking due to lack of flight, and charged double rebooked the second time !

Pelangi is a beautiful resort at an amazing beach. The bungalows are spread in a lovely tropical garden and the resort doesn’t feel crowded, if it is large. The friendly and excellent staff made my stay really special.

Whether is soo good after MOC. Staff very friendly. Breakfast excellent!!

A great place to stay for business or holiday!

Checkin took over an hour. Weren’t given the correct room.

Terrible check in experience, over 1 hour. The worst check in I have ever had! Old and out dated, dark and depressing is the only way to go describe this hotel, not traditional. A few pool bar staff were friendly and provided good service (Muz), cleaning staff were efficient and friendly, check in staff were rude and unfriendly.

lack of privacy within the room due to the design, noise from the plane and pool area were impressive. amazed by the pest control team within the hotel

The hotel was really nice and i highly recommend. Rooms were spacious and we were given a free upgrade. Only downside was if you are downstairs you can hear every footstep on the rooms above you. We had a noisy upstairs guest above us moving furniture and banging which was the only negative. Apart from that really good

We stayed here for our honeymoon for one night since it's close to the airport and we had an early morning flight. The property was the first to open when tourism had just hit Langkawi, and they've preserved the original structure well. However, there are some downsides that come with an aging property. Rooms are spread out throughout the large property so you need to be shuttled to and from your room with a golf cart, unless you don't mind a far walk. Lighting is poor at night if you do decide to walk, and even during the day the staircases to the rooms are dark so you can easily trip. The rooms are spread out in two-storey cottages, and the only access to the 2nd floor of any cottage is via staircase, so if you are physically challenged, you are stuck with a ground floor room which can be noisy. Overall, the property felt very dirty. We saw stains on our TV remote and didn't want to touch it. The ledge on our balcony was covered in grease. The carpet in the room didn't feel clean. The "lake" on the property seemed unkempt. We ate at the beachfront restaurant which also did not feel very clean. The positives are that the stretch of beach in front the hotel is beautiful and easily accessible. The pool is also large and there is a separate water park for kids. Food wasn't bad for both price and quality. And, as you'd find anywhere in Malaysia, the service is good. The hotel is also conveniently located within walking distance to Langkawi eats and shopping.

Nasha at the reception was amazing. When my travel mate left behind an iPhone charger in our previous hotel, Dash Hotel, he not only assisted to contact them, he went the extra to pick up the found item and return to me on the next day. He is certainly surprised us and certainly an asset to the hotel