When booking, I was given the choice of a smoking or non smoking room. I chose non smoking. When I checked in, I signed paperwork stating no pets, no smoking etc. upon opening my room (103), a very strong smokers room smell overwhelmed. Then walking to the restroom, multiple bugs crawling around in bathtub. No strainer or stopper was visible, just strait drain hole. Went back to office and they changed me out to room 220. Room was hot and I noticed AC was unplugged. I plugged it in, with evidently no way to control it. After cooling down, the stay was pleasant enough.