Brookstreet - Ottawa

We had a great time. The staff was very friendly. LOVED the jazz bar!!! We'll be back for sure.

Beautiful rooms and only a 5 minute drive to the outlets

Very friendly staff

Very nice hotel! Will come back

I've stayed at the Brookstreet a number of times over the years. The hotel is always clean and the staff friendly. The rooms are well appointed and the WiFi has gotten better over time. Nice bar and restaurant. It's always a nice visit. Really the only two things that burn me each time I stay are the parking fee and the fee to print a boarding pass. The hotel is in an office building complex, so I don't understand why the need to charge for parking other than simply to gouge the customers. It's not as it land is/was at a premium and there's no other places to park. Also, I travel all over the world and the Brookstreet is the only hotel I stay at that charges a fee to print a boarding pass. $.50 per page regardless of what is being printed. It's not the actual cost that bothers me, it's the principle. I'm already paying a premium to stay at the hotel, so why charge for a few courtesy print-outs. I can see charging for large volume print jobs, but why not allow guests to print a few pages for free. If the issue is reimbursement for the fancy copier/printer, then install a cheap computer/printer combo where the browser is limited to accessing airline sites. That's not uncommon and is what so many other hotels are doing. Even the Motel 6 doesn't charge to print a boarding pass.