Movenpick Hotel Kuwait

Accidentally booked the wrong Movenpick Hotel in Kuwait. Because we prepaid they wouldn't change it which meant we were not on the beach and we stayed quite far from our daughter who works in Kuwait. From the front, the hotel looks unimpressive, but the back is a different story. The hotel is an old-fashioned hotel designed for the comfort of wealthy businessmen doing business in the free trade zone. The rooms are very comfortable, the staff is friendly and helpful, the food is good and the amenities are to[ notch.

Neither phones worked in the room so could not arrange room service, transport etc., without visiting reception. This was resolved on the 2nd time of asking the next day. No room service menu in room either. No emergency details on inside room door showing escape routes - I thought that was a legal requirement? Location pretty poor. Concirege was excellent. Great breakfast. Very pleasant staff. Nice late check out at 4pm.

The Movenpick Hotel offered a pleasant and enjoyable stay. This hotel is where old meets new- cozy and homelike feeling with a modern twist. Hotel was clean and quiet, filled with lovely guests and super friendly staff. I loved the garden and the pool area. I only wish the pool would stay open to guests longer, the pool area closes at 6 pm.

Service was excellent especial thanks to Mr. Mahmod for his excellent customer service skills although the location is not the best but good to relax.

I've stayed at this hotel a number of times now and will return again I'm sure. There's some drawbacks to the location - it's in the middle of a seemingly permanent set of roadworks and there's not much else around, plus there can be a smell of drains that I'd guess coincides with high tide. Somehow these don't seem to matter much and I think that's largely down to the welcoming nature of all the staff. The manager (I guess?) is awesome; really friendly and jovial, and it seems that his example filters down through the rest of the staff. Rooms are a little dated but comfortable and large. Breakfast buffet is extensive and whilst not being up there with the very best in the region (Sofitel take a bow here for me), it's still very decent. Pool area is spacious, and there's an outdoor shisha style area as well.

Busy conference in Kuwait, so booked 2 rooms at this hotel for 2 nights, on basis that claims to be 5*, Movenpick brand and half decent reviews. Appalling from the start. Tried to give us smoking rooms and then “found” some non-smoking rooms, one of which I rejected for a strong chemical smell. Furniture and decor very tired, mattress collapsed, dirty, had not been vacuumed and service no better. No iron and ironing board in room, so arriving at 1am I waited half an hour and instead of what I’d asked for I was brought a plate of fruit! I just wanted to go to sleep. Another 15 mins still nothing. Finally after calling to reception again the iron arrived. We checked out after the first night, with the hotel refusing to refund our 2nd night, despite the clear mis-descripton. Oh, and we paid £150 per room per night. Outrageous.

Excellent staff and very friendly and comfortable hotel. Ideal for us on a business trip. Three restaurants in the hotel to choose from and we used two of them which were excellent.

was suitable