Radisson Blu Hotel, Cologne

Had a fantastic time at the hotel

Checked tthe hotel for 1 night. Booked 3 other rooms for friends. Upon arrival we are impressed by the spaciousness and decor of the lobby. We went up to the rooms both my room and that of one of my friends had brushes left in the toilet bowls. In addition the waste basket of my friend's room was left on the shelf. That night we had drinks in the lobby. The waitress refused to allow us to charge to the room and even shouted at the us. Could be that we are Asians. This hotel is best at being unpleasantness and in housekeeping.

Excellent hotel near Messe. Food/restaurant service needs to be available on n more than bar area.

Was total Chaos in Check In the que was 3 hours long and unfriendly check in also got my booking wrong tried shifting the blame on Hotels.com if going when concerts or Messe stay clear

Very bad service. I called the reception to come and fix the tv .... they never come. I called back for the heater which was to cool and wanted to have it warmer but they never come despite the fact that they confirm they will come and fix it!! In the morning the housekeeper entered twice in the room despite that there was a sign on the door ‘ do not disturb’