The staff has been very friendly and helpful. I recommend accepting the use of text messaging for communicating with hotel staff. It has proven very useful and reminded me of things I might have otherwise forgotten.
My wife and I would definitely consider returning for the hospitality we have received here.
As for the accommodations, the room (for us, it was cute cottage next to the main building) was comfortable, with and old world charm, but with all the necessary modern amenities.
In the lobby area, there is a common area with tables for dining and a big screen television surrounded by couches and comfy chairs, a coffee table and a cabinet filled with board games for a little group entertainment.
All in all, I would definitely recommend Centrella Hotel if you're looking for someplace outside of the big corporate hotel chains, or for a romantic weekend.