Really nice hotel in the centre of paris within a few minutes walk of the arc de triomphe. Services are great, lacks outdoor space as expected in the city. Spa and swimming pool access only for 16+ years. Very expensive restaurant and room service that doesnt exist or anwsers calls but doesnt deliver.
Gave orders for room service, didnt turn up, after 2 hours called to get an update, still didnt get delivery, in the end went to sleep and forgot about. Probably the room service did the same, slept and forgot it ever happened.
Room was nice but could do with a few extra perks to modernise to the next level like heated bathroom mirror and more advanced technology in the rooms. Considering the price paid the hotel is great and 5* is deserved but service is lacking.
Trying to be the Ritz but falls short in more ways that one.