Considerations Before Staying**
Time of Year
Stayed in August, temperatures ranged 17°C-26°C, but constant SE winds (15-40kmh) made swimming in the 24°C pools and relaxing by them uncomfortable. Next time, we’d choose a resort on the leeward side of the island. Low occupancy, possibly due to the season and Air Vanuatu's situation, meant the resort lacked atmosphere. Facilities like the golf course weren’t in good condition, and the main restaurant was closed for dinner.
Location
Opposite a village across the water (200m), noise from dogs, roosters, and music, plus smoke from fires, blew directly to us due to the SE winds. We had to keep the doors closed and use air con at night, which was unexpected.
Hits
Friendly, helpful staff, especially with our 2-year-old.
Safe food and water.
Beautiful location, enjoyable kayaking, and an amazing fire show.
Daily room service and easy access to Port Vila (5-10 mins).
Kids club/play area was nice, though not many other kids were there.
Misses
Slow check-in process.
Issues with our villa’s pool (stagnant water, poor filtration, strong chlorine).
Bathroom light exploded (due to bugs).
Noisy air conditioning unit.
Expensive and unreliable Wi-Fi (AUD $125 for 3 devices/week).
Summary
A nice resort with several issues, some fixable, some not. We’d choose a leeward-side resort and visit in a warmer month next time.