Hotel An der Philharmonie

This hotel was booked for its location to the train station and the Christmas Markets. Our decision was swayed by the price and the pictures of the hotel rooms looked great. It looked like you got a lot for your money On arrival into Cologne, it only took 10 mins to walk with suitcases from the train station to the hotel, this was a great start for the holiday. On arrival we were greated by a lovely lady behind a very small reception, which was fine as we were the only guests in reception, any more than 4 people in reception and you would be falling over each other. Language was not a problem because the reception lady spoke perfect English. The room was nothing like the pictures. The pictures i have added are from room 308. This is along a dark corridor that has the smell of stale fried food to it. The room was dark and very small and looked like it belonged in the 80s. I later found out this room had not yet been upgraded, and upgraded rooms were being called deluxe rooms so the hotel could charge more for them. This was told to me by another member of reception. The television in the room did not work, and was reported immediately on arrival, 24 hours later when i told the hotel i wanted a room change, the television was fixed within the hour. Amazing really. There are no tea and coffee facilities in the room, this is disappointing. The bathroom was incredibly small. There was also no evidence of a smoke detector within the room, not sure how this is legal in Europe

Very helpful staff, great location near the cathedral. Nice hotel. Highly recommended

People from Kitchen and reception were excellent!

Good location, friendly staff. In walking distance of all the tourist areas and not far from the train station and the dome. Pleasant modern room with air conditioning.

Excellent stay and location. I would recommend to anyone.