Champneys Henlow

The facilities here are excellent Room, Gym Spa & Restaurent including vegan options, the grounds are beautiful - would highly recommend

1 đêm đi công tác, thg 1 16, 2020

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Lovely hotel food not so great

Lovely hotel. Wish I could have stayed a little longer and made use of more facilities. The food was expensive and limited this was the downside to the hotel

Sam, 1 đêm đi công tác, thg 1 14, 2020

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Good overall. Though I had to send my dinner back twice because it was like warm. I had to on the final attempt to request a new meal. Very disappointed as food over all is usually very good.

4 đêm đi công tác, thg 12 2, 2019

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Underwhelming experience

First impressions were good, front staff were very polite and helpful. I was disappointed in the facilities which given it is probably one of the most attractive things about the hotel was disappointing. I found that the temperature of the pool was particularly cold as was the small jet pool (I won't call it a hot tub as it was luke warm at best although yo be fair I am not sure if it is advertised as such). The sauna at poolside was also very cool so I moved into the sauna in the mens changing room. This was a much better temperature, but the fact it was facing directly on the showers was a little off putting (I think you can imagine why). Ordered room service as the restaurant closed at 8pm, service and food were great for this, very quick and good quality. However when attending breakfast the next morning I found the staff quite rude and was asked "are you working here or something" instead of a simple good morning. Buffet breakfast was average and it wasn't until I found out afterwards that I could have ordered something from the kitchen. I am not usually one to complain, but was left very disappointed overall especially with the morning staff.

Paul, 1 đêm đi công tác, thg 12 2, 2019

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Property lovely but communication and billing poor

1 đêm nghỉ, thg 11 28, 2019

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Needs refurbed. Table in restaurant at breakfast was not cleaned properly, found hairs and also cutlery was not clean. Breakfast varied poor unless you paid extra.

1 đêm đi công tác, thg 11 26, 2019

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Excellent Spa and Hotel. Will surely stay again

I was particularly impressed by the cleanliness of everything .. from bathroom taps to chandeliers in the stairs to everything really. It was spotlessly clean and shining.. The breakfast was also very impressive. Quite different to other hotels both in terms of the way it was presented and also in terms of the options for healthy food. It was really impressive. Overall really enjoyed my stay.

Ravi, 2 đêm đi công tác, thg 10 14, 2019

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Great

Jed, 1 đêm đi công tác, thg 10 10, 2019

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THe room was quite dusty

Pat, 1 đêm nghỉ, thg 9 12, 2019

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Very good generally. Worst thing was no one at desk to welcome us on arrival. Queue of people waiting to check in and out but no one around to check anyone IN. True we arrived 4.30 before 5 pm but we would expect to be directed to a lounge if rooms not ready. With great emphasis on fitness and health it was odd that door pushes had ingrained dirt on paintwork. To be fair the next day there was a friendly cleaner lady giving the brass plates a good polish. But it was the paintwork around that was black. As a man this sort of thing does not normally bother me, but even I felt I needed a tissue in hand to open doors! Don’t get these two criticisms out of proportion ... as a whole it was a happy experience in a quality place.

2 đêm nghỉ, thg 9 11, 2019

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