Grand Velas Riviera Nayarit - All Inclusive

Totally amazing!! We were treated like royalty everywhere on the gorgeous property. The suite, the food and drinks, the restaurants, the staff and service, decor ... all were superb. I simply cannot say enough good things. We are planning to return next year!!

We have been to Grand Velas hotels several times, Riviera Maya, Riviera Nayarit and Los Cabos and loved it every time. This time it was disappointing, the concierge who is supposed to arrange reservations and make your stay comfortable, simply disappeared. The service at the pool was terrible. The food is still great at the restaurants, and the service was good at them. The property is great, but the room that we had was not good at all. We asked for a king bed room, and they gave us a two double bed room, so we asked for a change. When the room was supposed to be ready, they told us that the room had imperfections so it wouldn't be available, they gave us another room which we denied (not good at all) and finally gave us an acceptable one, not great, but acceptable. I guess it's because the high season, but the experience was disappointing.

We love Grand Velas, we have been to this and the Cabo location and we absolutely love them. The concept, the quality of the hotel,meals and drinks is incomparable.

The best all inclusive hotel ever.

Great service at the Hotel and the food in all the restaurants was excellent!