Best Western Empire Palace Hotel & Spa

Nice hotel but difficult to have taxi if you are with your family. Breakfast are limited.

It’s good hotel but the biggest problem was that there are no car can come to the hotel so it was difficult to walk with the family to reach the main road.

Had a great stay at this centrally located hotel in the old city. The staff here were excellent and helped us with tours and local city tips. A special thanks to Selim and Irfan who made our stay enjoyable. The housekeeping staff were great at responding to any needs we had. Would stay again.

Its very nice hotel very clean very nice staff the only draw back is the very poor breakfast buffet and coffee. Other than that it is very nice hotel nice location and professional staff.

Hotel is okay for price and location.

This hotel is in a great location - better than I realised when I booked. Within a few minutes walk of Hagia Sofia, great restaurants and the waterfront. And for anyone who doesn’t want the walk, it’s right on the tram line. The staff were very friendly and welcoming. The room was clean and thank goodness it had air conditioning that actually works and you feel it cooling you. I was a little disappointed that breakfast was rather disorganised... we had to ask for crockery and cutlery, along with other guests... and the food selection wasn’t really of the standard I’ve come to expect at a Best Western. Overall though, I was happy and would go back.

They claimed not to have a room for us and pushed us to an inferior Hotel called Olympic Hotel. When we questioned them the owner was rude and asked us to call Hotel.com and get our refund. Given it was late at night we accepted but Olympic Hotel was really not even a 2 star!