Amari Pattaya

Location is good. Room is big, but service seems abit lacking. Theres much to improve on housekeeping. Small detail like bathrobe is missing after housekeeping. Breadfast is the same for the 2 days stay. Jus imagine staying for few more days.

The hotel is located right at the beach and the pool itself is already amazing, therefore we had a great time having fun at the pool as well as enjoying sunset at the beach. The location of the hotel is superb, it is at the quiet side of the beach but behind the hotel is the new mall Terminal 21, China Town and Tiffany show. Everything is walking distance. During check in, although the process is not that fast but during waiting for checking in, 2 of staff at lobby already come to talk to us and ask us if we need help, they are friendly and very informative. Apart from the pool, the room is spacious, nice and clean. The restaurant is also very big and nice too. Also, I have to thank you staff at the concierge, as I booked the van in Bangkok to head to airport at 8:45am to catch the flight but the driver did not turn up because he was drunk the night before. The alternative driver cannot find the hotel after we had been waited 45 mins. The concierge saw us In a hurry and immediately arrange their hotel limousine to send us to the airport with same price as the van we booked, so we managed to arrive airport on time. I am really thankful for this. So I highly recommend this hotel to anyone want to visit Pattaya.

Previous guest’s hair on the floor. House keeper suddenly opens the door with master key in the evening just so she can fill with chocolate in mini bar that she forgot to do. Multiple unnecessary phone calls after I complained the incident to guest services. Subpar taste room service meals. Room and bed itself are comfortable. View is not great due to location right behind holiday inn. No apologies at checkout. Clearly they didn’t care or escalated the problem to manager. For the price they charge it is very disappointing hotel for relaxing holiday experience. They will repeat the disappointment again. Stay elsewhere.

Will stay here again for sure.. my kids love the water park..

Beautiful property The place to stay in Pattaya. Classy, comfortable and awesome pool. Away from the chaos and the dirt

Amazing resort! Super attentive and friendly staff..will go the extra mile to make your stay better. Definitely one of the best resort I have stayed..highly recommend for family. Suite wing is newly renovated and we enjoy our privacy. Thumbs up!!!

Very good

Nice hotel but pricey, especially drinks etc