Luana Waikiki Hotel & Suites

Enjoyed our stay and the staff was right on top of everything.

The staff in this Hotel are wonderful, friendly and very helpful, I can’t fault them. The Hotel itself is a very different experience altogether. The air conditioning unit in our room sounded like a jet plane about to take off, so much so, we had to choose between lack of sleep because of the noise or lack of sleep because we chose to turn it off! The room needs a massive makeover, for the price we paid over the course of our holiday, we expected better than what we got. The street noise was unbearable. We were situated right next door to the 24hour petrol station and heard trucks and cars coming and going all night. We had Hotel maintenance start at 8.30am the last 3 nights of our stay and a Christian parade blaring out Gospel music at 8.00am one morning. Out of the 11 nights spent at the Hotel, we managed to sleep through just one night!! Our balcony door would not open unless you got two hands on the job and gave it a huge yank! The trek to Waikiki beach was more like a 10/15 minute walk not 3 as advertised, unless there was a secret alleyway directly to the beach no one told us about. This Hotel is definitely on the outskirts, hence the location next to the petrol station. On a more positive note, a huge shout out to the fantastic cafe situated inside the Luana lobby. The staff are incredible, the food is terrific and we would encourage anybody who enjoys a good breakfast to eat there. Overall, a disappointing stay but on the upside the staff and the cafe were fabulous.

We had a great time room was clean and updated staff and restaurant was amazing. Great location.

I was shocked at how fast the rates went up for parking, from $20 to $ 35 since my last booking.

The hotel, the people, surrounding were all perfect!