avid hotel Lancaster, an IHG Hotel

Mini family vacation

Rooms are new and spacious ,beds are very comfortable,coffee machines 24/7 very good coffee and a fast breakfast is offered every day.The only neg. point is there is no place to put your clothes you would have to hang them on hooks and the room looks messy.Rooms don’t have microwave but they have one at the lobby .Staff are very nice

Denise, 3 đêm nghỉ cùng gia đình, thg 9 3, 2021

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Shocked how small a king room was.

Anthony, 1 đêm đi nghỉ cùng bạn bè, thg 8 26, 2021

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Good stay

Bedding and towels were great as was the bed. Would stay again😊

judy, 1 đêm đi nghỉ cùng bạn bè, thg 8 25, 2021

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Overpriced but excellent customer service

My wife and I decided to stay here at this new IHG owned Avid hotel on Lincoln Hwy for a weekend. Upon arrival we were greeted by Tyler he was friendly and helpful. We were given room 428 on the 4th floor. The lobby is modern looking, it has a dining area and snack/ drink dispensing machines. I noticed, as soon as we walked into our room, how small and claustrophobic it is. CONS: Tiny room for the price. LG TV doesn't have Netflix, Prime, Hulu, AppleTV, etc. TV doesn't have premium cable channels. Can't broadcast the mobile to the TV (on our 2nd day we were told that they've been having issues with the Network for a week, it would have been nice if they told us the 1st day). They're internet is painfully slow, download/upload speed is agonizingly slow. Bathroom showerhead is fixed, i.e.; non-removable. No closet, no drawers. PROS: Indoor heated pool. Very clean areas and room. New modern fixtures. Decent sized bathroom, decent water pressure. Very comfortable bed. Quiet room. Huge 55" TV. Not having a closet/drawers means you will never leave items behind. Plenty of outlets for electronics. Wide expanse window/view. Blackout curtains/shades. Friendly, professional and helpful staff. Thank You to Tyler, Aaliyah, Taron and Richard for making our stay so much better than anticipated.

Felix, 2 đêm nghỉ, thg 8 13, 2021

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Not really worth the cost

Having coffee available throughout the day & night was great. Breakfast was good. The beds were comfortable and the black out shades worked great. The room could have used a dresser or drawers to put clothes in; hangers don't work for personal garments. A microwave would have been a plus too. We tried to check in at 2:30 and were asked to come back at 3:00 because they were understaffed. I reserved 2 rooms so I was a bit concerned why neither of these were ready 30 minutes before we were expected. The hotel is minimalist modern so if you like that vibe this would be a good place for you.

Sharon, 2 đêm nghỉ, thg 8 13, 2021

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Swimming with bugs

Our family was very excited to stay in our first hotel since the pandemic began. We choose this hotel because it was newer and had good reviews about cleanliness. The lobby appeared clean and nicely decorated. The room was larger then we expected and in decent shape, we enjoyed the lack of carpeting. The disappointment was when we went swimming in the pool. While swimming with small kids I noticed a large bug swimming in the pool with us. I made the kids get out of the pool, to their HUGE upset, and reported it to the front desk staff who was apologetic but made excuses for how it could have gotten there. I frankly do not care for excuses and made me question the overall cleanliness of the "new" hotel. We are disappointed to have paid money to swim with bugs and to have not received a more satisfactory response from the staff.

1 đêm nghỉ cùng gia đình, thg 8 5, 2021

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Should have a dresser in room , not a desk .

Daniel, 2 đêm nghỉ cùng gia đình, thg 8 4, 2021

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Totally pleasant stay

As many others said, the room was kind of small, but the beds were very comfortable. There was a huge TV. It was very modern. The wifi was fast and easy to connect to. There were enough outlets including some usb power ports. There was coffee and still/sparkling water available in the lobby 24 hours. Everyone I intereacted with was super pleasant and responsive. What wasn't so great? The air conditioner was pretty loud. There was a bit of a stain on one of the comfortors. (That was really an issue for my daughter, but it looked to me like it had been washed and bleached as much as possible. White is hard to manage!) The breakfast had very few options and it was a little too crowded for us. Something to know in advance. If you have a multi-day stay, they don't automatically clean the room each day. You have to request it. That wasn't an issue for us because we noticed the sign on the way in. I saw another review where they were surprised. I hope this doesn't sound like a bad review. It was a totally pleasant experience. I would stay there again.

Terri, 2 đêm nghỉ cùng gia đình, thg 8 4, 2021

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Check in was a breeze. Hotel staff friendly and accommodating. Reasonable price. Morning breakfast well stocked. We have stayed here before and we Wii be back again.

Joseph A, 1 đêm nghỉ, thg 8 2, 2021

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Perfect

Great stay. Easy check in. Super comfortable room.

Aileen, 1 đêm nghỉ cùng gia đình, thg 7 31, 2021

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