4/10 - Khá
3 tháng 2, 2025
Not great
I called ahead and asked for early check-in. The front desk person asked me to hold and never came back to the phone. I called back and she confirmed I could check in early. I was going to a wedding and needed to get ready, so being able to check in early was important. When we checked in, we were given a room that was in the midst of being cleaned. Thankfully, another family member allowed us to use their room to get ready, but it was a massive inconvenience to them and to us, as we then had to repack everything to bring to our room once it was ready. The front desk agent appeared to be high or something, because when we saw her to discuss our room not being ready, she didn't even remember having checked us in literally five minutes earlier. The TVs weren't working due to some issue causing the hotel to have bad reception or something, and the whole building was under construction, so 60% of the parking spots were occupied by construction trailers and equipment.
Jennifer
Jennifer, nghỉ 1 đêm cùng gia đình
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