We had four different rooms beacuse of a broken door, bedbugs, spots on the carpet, stinking rooms and after got downgrated to a view with a stone wall with a room that had runnning toilet and screaming kids on both sides…
The personal was bad at english and didn’t understand what we where takling about, even tho they said “i understand” a hundred times.
The food was bland and i got food poison two times. No beuno!!!!
After battling with the personal for three days and waiting two days to talking to the manager we got a room with mountain view in the hotel on the other side, that room was clean with no trouble tho.
The AC only worked in the last room with mountain view out of all four rooms…
Water is no option after 23 pm so you need to buy a bottled water yourself from the vending machine, so much for “all inclusive”
I wouldn’t recommend this hotel at all, they are a bunch of amatures with no sence of service. Save your hard earned money and find something better, for gods sake and your own, please!