4/10 - Khá
7 tháng 1, 2025
Hot water unreliable, would not stay here again
Hot water was unreliable throughout our stay. We heard a range of excuses and suggestions, including running both the shower and tub faucet until the water warmed up. After about ten minutes of running the water, the water would at least turn from cold to warm. We only had hot showers one morning out of our three day stay. The reasons given by the front desk were: (1) they had a new tankless water heater, (2) it took time for the hot water to get to certain rooms at the end of the building (this one didn't seem applicable to us as we stayed in the middle of the floor, by the elevators), and (3) the hot water must have run out because drunk concertgoers all arrived back at the hotel at the same time. We had a minor issue with our door after our first night, in that it would not lock, but that was quickly fixed by maintenance, and for the rest of our stay, the deadbolt would get stuck, and we would subsequently have to manually open and close the door handle to get the deadbolt unstuck in order to fully lock it again. The door issue was a minor annoyance, and the hot water issue was more problematic.
Claire
Claire, nghỉ 3 đêm cùng gia đình
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