Banff Rocky Mountain Resort

We faced toilet flash issue, but totally it was fine.

Pegah, 2 đêm đi nghỉ cùng bạn bè, thg 4 22, 2022

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Outdated

The hotel needs renovations, so outdated, not worth what we paid for, $433😕. Not gonna stay there again

Catherine, 1 đêm nghỉ cùng gia đình, thg 4 15, 2022

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Quick overnight stop for skiing

Bedding was dirty on one of the beds and some pebbles were on the floor. Beautiful decor and nice bathroom.

Kevin, 1 đêm nghỉ cùng gia đình, thg 4 14, 2022

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Great stay!

It’s a great place to stay. Fantastic location, spacious rooms. A little disappointed with the heating and cooling situation, but overall we had a great stay!

Vince, 6 đêm đi công tác, thg 4 9, 2022

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Amazing service and friendly staff Thank you guys for making my special day so smooth while we stayed there

Nesyereb, 2 đêm nghỉ cùng gia đình, thg 4 8, 2022

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Beautiful room, minor inconveniences.

Beautiful room. Loved the high ceiling. Comfortable bed. Walk-way to hotel room needs repair and our toilet won’t stop running when we used it. I called but it was too late for maintenance. Our building was close to the main reception building which had the pool and restaurant. I would definitely stay again.

1 đêm nghỉ cùng gia đình, thg 4 2, 2022

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Great accommodations! Clean,comfortable room. Spacious. Nice big countertop in bathroom

Margaret, 4 đêm nghỉ, thg 3 26, 2022

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Will not be returning

We arrived in our room to find the dishwasher filled with water and food and smelled disgusting. 3 of the 4 plates had food stuck on them, all the glasses were dirty and there was a film on the bathroom tap that we had to wipe off. When we called the front desk, they sent someone to fix the dishwasher and he explained that sometimes housekeeping opens it before the cycle is fully ‘finished’ which is why there is water left in the bottom. I had spoken to the manager the following day, and they had housekeeping come and do a ‘full clean’ of the room. We came back to an extremely clean smelling room, however it was quickly discovered they only cleaned the things we had mentioned to them. While I was cooking dinner that evening, I opened the drawer of the oven to find a baking sheet but instead found old, dried noodles. I was extremely disappointed in the lack of cleanliness, if there was other hotels available we would have left right away and stayed elsewhere. We won’t be returning and definitely do not recommend staying here

Alexis, 3 đêm nghỉ, thg 3 24, 2022

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Pictures are not as they seem.

We stayed here for a family weekend get away. The rooms are very dated and in need of repair. The rooms were not poorly cleaned, found a sock in the cupboard from someone prior. Door looked like it was kicked in making it hard to open. closet door rubbed on the carpet making them impossible to open. Would not recommend this place.

2 đêm nghỉ cùng gia đình, thg 3 18, 2022

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One of our favourite places in Banff but is in need of upgrading. Rugs and furniture very worn.

david, 2 đêm nghỉ, thg 3 10, 2022

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