4/10 - Khá
20 tháng 12, 2024
Very poor value for money
I was very disappointed with my stay. We had two rooms booked which were quite expensive and the rooms did not represent the level that was paid and i felt were very poor value for money. The bedroom furniture was quite basic and not what i would expect of a 4 star hotel (i would not grade this as 4 star) and the rooms are quite small (although being an old property i knew this would probably be the case). The worst thing though is the standard of cleaning in the rooms. On arrival, one of the bathrooms had not been cleaned thoroughly, the toilet in particular. The other bedroom had not had its bin emptied and contained all the rubbish from the previous occupant full to the top (indicating it had not been emptied for a while). These are basic levels of cleanliness that is expected from a hotel and this hotel has let itself down in that respect.
The pros are that the service at reception and breakfast is friendly, the breakfast is good and the location in the old centre close to the winter market is excellent and only a short walk away.
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