The first room had a broken bed. Called for replacement, came back four hours later to a made-up bed, but they made up a broken bed. After another 2 hours of watching them move in and out gross mattresses, then they switched our room. Nicer and bigger room, BUT the second room had a broken shower. Another 2 hours waiting for the fix. Spent lots of valuable time in room, waiting for these issues to be addressed. Staff was friendly, so not terrible only poor.