H10 Gran Tinerfe

Fantastic! ;+)

Great hotel in an excellent location

Loved our stay at the H10 Gran Tenerfe in Adaje! The hotel was beautiful and comfortable Food was only adequate....

Great location, beautiful views, could clean the gym and service equipment enter, food could use a taste improvement, water could be left in the lobby for guests, pool service would be a nice touch.

Best All Inclusive that I stayed at in Europe.

Great south facing room with lovely views of the sea and of the mountains. Staff were great. I would definitely stay again as overall it's very good value for money. On one occasion during our 10 nights the room hadn't been cleaned very well. As soon as this was pointed out to reception it was sorted out immediately. We were probably just unlucky with one cleaner that we had. The there are 11 floors with at least 30 rooms on each floor and only 3 lifts. The lifts seemed to travel around the floors at random so we did a fair bit of exercise using the stairs due to not wanting to wait for the unreliable elevators. We paid about £100 per night for half board though so overall it was a real bargain. Great Staff. The food was great, there is plenty of outside space around the pools, would recommend asking for a south facing balcony, we had sun all day when we didn't fancy going to the pool. Well worth a visit great value for the money.

The staff, food, the hotel were all good, so don't be put off coming, as long as there's no building work taking place. If there is, do not expect any sympathy from the management as they don't want to know, in fact it seems they don't even acknowledge that it's happening. We had paid privilege but unfortunately the building work was directly over the privilege area. Our stay was marred by noisy drilling, banging and breaking of tiles, etc., for 6 days out of 7. I had a meeting with the manager & said I fully understood that with it being a year round hotel, work needed to be done and the suite we had was testament to that (our bathroom was old and worn out), but had I been made aware of the building work, I would have switched weeks, having been at another establishment in Tenerife the previous week. I asked how long the work would be going on for and the manager said I have her assurance that it would be finished by midday and that Monday it would be painting only, so there would be no more noise. Sunday was a peaceful quiet day and we realised how good the holiday could've been. Monday morning, 9.30 am the drilling, banging, smashing of tiles started all over again and continued until late afternoon. Checked out the following day and met with the hotel manager before leaving. I was very disappointed with the attitude and needless to say we wont be back.

Staff was excellent Jesus helped us with directions to a great restaurant and with car GPS. Hotel is beautiful. Room was nice. Shower/tub was too small, impossible for a tall or heavy set person to get in. First night we came home there was no water...couldn’t wash hands or take shower. Next night there was no hot water. We were told it was the water company’s fault,....

Great front desk staff. Excellent location. Would return.