4/10 - Khá
11 tháng 2, 2025
Comedy of errors
First the good. Great location, secure parking, good price, rooms dated & in need of refurbishment but comfortable.
The bad. Balcony dirty & covered in leaves with the main sliding door jammed shut. On 2nd night used washing machine & while eating dinner the bathroom and entire bedsit floor deeply flooded due to drain hose being disconnected from sink drain fitting. No concierge so told no rooms available and to get towels from service area & cover floor until morning (over 12 towels used). After later drying our feet and going to bed, later that night, a fire alarm in the apartment opposite was tripped & the whole building evacuated for an hour while fire brigade attended and checked the building safe. The next morning upgraded to a 1 bed apartment which was very clean & comfortable but with broken glass on bathroom floor (I cleaned up). During the room change we became locked out of the first room and luggage. We called the concierge who was very obliging but he to was locked out with electronic keys not working. He returned with maintenance staff and an emergency access key. We moved into the new room at about 11am having missed a number of appointments at Royal Price Alfred Hospital. Our last night was comfortable and uneventful. We have been offered no compensation.
Graeme
Graeme, nghỉ 3 đêm
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