DoubleTree by Hilton Hotel Galveston Beach

beautiful scenery,

Kendra, 1 đêm nghỉ, thg 10 3, 2021

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Needs some attention, but very clean.

Hotel is very old, but it is clean. Beds were comfortable, and the rooms were clean. The Hotel needs some attention. Some more important than others. The main elevators needs to be repaired. The service elevator is much too small. The side doors coming in from the parking lot, DESPERATELY need painting!!!!! If that was the main entrance, i would turn away. Overall, the best point about this Hotel is the view .

REBECCA, 2 đêm đi nghỉ cùng bạn bè, thg 10 1, 2021

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Great Staffed Hotel

My friends and I arrived early (10 a.m.) to check-in but we couldn't until 4. The ladies at the front desk were so pleasant and accommodating. They allowed us to store our bags and gave us wristbands to enjoy the pool area while we waited. The pool was amazing and had several different lounging options. We could see the beach from the pool. The hotel was in a great location for touring, the beach, and dinining. Every evening the hotel had warm cookies to offer guest as they came back from day/night activities. We continued to see the two ladies working at the front desk every morning and was always greeted with a good morning and have a great day. This hotel is lucky to have such great front desk staff and maids. I would definitely recommend this hotel to others, and I will be returning to this hotel. The people make the place!!

Aretha, 3 đêm đi nghỉ cùng bạn bè, thg 9 24, 2021

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The stay was ok but had an issue with checking in due to my payment from hotels.com site didn’t show in the system had to fix and after that all was good!!

Carlos, 2 đêm nghỉ, thg 9 24, 2021

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Great stay

Was a great stay already looking to book again excellent service everyone was friendly which made our vacation that much better

Chris, 2 đêm nghỉ, thg 9 20, 2021

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NOT ALL I REQUESTED ARE DONE

AT FIRST WHEN ASKED FOR REQUESTS ONLY ONE IS DONE 1.ASKED THE 2 ROOMS WILL BE AT FOURTH FLOOR AND NEXT TOGETHER CUZ WE ARE ONE FAMILY AND THAT WAS NOT HAPPENED AND WE STAY AT SECOND FLOOR AND BIG DISTANCE BETWEEN THE 2 ROOMS 2-ASKED FOR WHEELCHAIR AND THAT WAS AVAILABLE ONLY 3-ASKED FOR MICROWAVE FOR ONE ROOM ONLY THEY TOLD ME $10 PER DAY AS RENT WHEN I TOLD THEM I REQUEST THAT WHILE I MAKE BOOKING THEY TOLD ME YOU MAKE THE BOOKING WITH THIRD PARTY AND I DON'T KNOW HOTELS WEBSITE LIKE THAT ALSO THEY TOLD ME I BOOKED ONE ROOM WITH HOTELS WEBSITE AND OTHER ONE WITH WEBSITE AND I ALREADY I MAKE THE BOOKING FOR THE 2 ROOMS FROM HOTELS.COM ONLY I DON'T KNOW HOW ALSO WHEN WE ASK FOR TOWELS IN POOL AREA WE DIDN'T FOUND ANY AND WE HAVE TO GO BACK TO FRONT DESK ASK FOR THAT,, IN GENERAL HOTEL IS VERY CLEAN AND ROOM SERVICE SO FRIENDLY AND ROOMS ARE VERY CLEAN BUT WILL NOT MAKE ANY MORE BOOKING FOR THIS HOTEL AGAIN CUZ I VISIT GALVESTON ISLAND 7 TIMES BEFORE AND STAY IN SEVERAL HOTELS AND THAT NEVER HAPPENED TO ME BEFORE FOR ANY BOOKING YET,,,,,THANK YOU

AMGAD, 2 đêm nghỉ cùng gia đình, thg 9 11, 2021

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Stay was great but was never was told we had to pay for paring on site. Very disappointed.

Susan, 1 đêm nghỉ cùng gia đình, thg 9 10, 2021

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Overall, its a good hotel

The hotel is right across the street from a small beach and a short walk from Pleasure Pier. The room seemed mostly newly renovated with the exception of the shower. The room smelled beautiful when we checked in, but when we came back from the beach the following day there was an awful sulfur smell. We didn't eat at the onsite restuarant because it seemed over priced for what you got. The staff was friendly and the pool/swim up bar were nice. The outside doors claim to need a hotel key to enter the building but that is a lie. An employee actually laughed when he saw me struggling to unlock the door while carrying things in and said there was no need for a key. I found this a little concerning. Otherwise it was a great stay.

Theodore, 2 đêm nghỉ cùng gia đình, thg 9 10, 2021

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Worn around the edges but a decent place to stay

Visiting family on the island and I chose this hotel from the reviews. First, the view from our Premium Room was great! We really enjoyed the balcony. Unfortunately the King bed rooms were oversold so we had to settle for a 2-Queen Bed room. The room itself was a little worn looking. The carpet looked old and the tile in the shower floor had issues. The room did seem clean though. The mattress was okay, and the pillows are typical Hilton (too soft). Wifi worked great. The pool area is really nice too.

John, 2 đêm nghỉ, thg 9 10, 2021

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The fact that you have to call and make arrangements for the room to be cleaned was inconvenient.

Lauren, 1 đêm nghỉ, thg 9 8, 2021

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