Acta Arthotel

Nice hotel with a great staff and really good restaurant. The rooms was larger than what we were expecting. Beds were comfortable. Only drawback is that the walls between rooms a bit thin

Great location, super clean and very comfortable beds. The only complaint I have is that I would have liked tea/coffee making facilities in the room.

The mountain and river view from the hotel is great.

Great hotel and

Excellent hotel, excellent service, excellent staff and very clean. The breakfast was delicious. Beautiful city. Will definitely come back.

Check in was swift and was offered a map and info on shopping. Got to our room and it was 2 single beds...not a romantic double. Too tired to ask for a change. Overlooked the busy street and parking lot. Nice area. Walked to Dali sculpture and good restaurant and Casa de la Vall. Pretty city.

Placed perfectly for shopping or casual strolls along the water.

Andorra is a great place to visit, very scenic. The hotel was very nice, comfortable, very central for the old town. Great shopping!

Good location of hotel, excellent €9/person breakfast (and restaurant staff), amazing mountain view, but outside parking €14/day. Good spa for €9/person. Recommendation for improvement: staff could offer a "Welcome to Andorra!" or if that´s too much, at least a smile!

I received appalling customer service from this hotel. Having accidentally booked for the wrong date, I contacted Hotels.com, who could clearly see it was a mistake as I had a booking in a different part of the country on the same date. They did what they could to help me, but the hotel refused to refund my night, or offer a reasonable change of date. They wanted to charge £120GBP on top of the room rate (£70) in order to change the date. Hotels.com then said I needed to contact the hotel direct, as they couldn't do any more. The booking was a month away. I emailed 5 times through hotels.com and their website and received no response, I messaged them on Instagram, got given a different email address, no response. Finally, 2 days before my booking someone replied, with a rude email saying I shouldn't have left it so late! And telling me I have to go back to hotels.com, and that I need to cancel my booking because they can't re-sell the room! No refund, or change of date option offered. Anyway, I would avoid this hotel, and instead stay at the Mola Park Atiram, where I had to make a last minute booking in place of this one.