Byblos Art Hotel Villa Amista

Excellent hotel and the staff were great, enjoyed every minute.

Great stay in this beautiful and stylish villa filled with eye catching modern art. Excellent service and nice ambience.

Superb staff who are knowledgable and attentive. The hotel has amazing grounds

My door lock did not work. It unlocked self intermittently during the night. It made sound, a buzz I thought in was a message on a cell phone or an electric short. It woke me repeatedly during the night, every few minutes. I got up repeatedly in attempt to identify the source of the noise. I identified the source of the sound at approximately 4:45am The knowledge that the door was unlocking itself was even more disturbing. I reported the issue to the front desk letting them know I did sleep the whole night. I was met with indifference. They said the would send the service man to address. Hours later I returned to my room the door was unlocked. The issue was not addressed I went to the front desk and they told me the noise was addressed "it was the air conditioner" the shower me a part that was replaced. They ignored the information I provided. I informed them the issue still exists and that it is dangerous, no should stay in this room until repaired. The asked if I wanted to change my room. I did of course though I reminded them for the safety of the guest the room should not be used until the door lock has been repaired.