the first hotel manager at check in got annoyed when asked for receipt of local tax imposed, he then give us room close to road which meant we had no sleep at all on the first nigh we stayed for 7 days room basis only. the next day a different manager was very helpful and polite when i raised the point, he made sure we moved to a much better room. he was helpful, and very polite. the 3rd manager was again very helpful when my brother asked about places to visit and they printed maps and guides for him. the skybar has music until 12 am which makes it hard to sleep but add ambience to the place. the hotel room is very clean, the maids are very polite and do an excellent job. its very close to shops and cafes and banks. 10-15 minutes walk to the beach, can be better if you like a good base to explore the city and check out the local cafes, shops and sights. behind hotel is actual suburb and local apartments. well located near busy hasan 11 avenue. staff are helpful and polite mostly, always happy to give directions and hotel is well known locally , we didnt try the food as it was room only. very good value for money. has security guard which was reassuring. l, the bar was bit dead but it was winter season.they had music to encourage people to sit and drink.