Hilton Garden Inn Manchester Downtown

We arrived an hour after check in time and our room was not ready, they gave us breakfast for the next day to make up for it. Then they told us the pool was not working which was one of the reasons we picked this hotel for the kids. Once in the rooms (we had two of them) one of the rooms had no heat, they couldn't fix it and had no room to move us to. They refunded half that rooms rate but we still had to sleep with no heat. They were nice about trying to resolve the issues but we still had a stay with a room that wasn't ready, a pool that wasn't open and a room with no heat...... not what we expect when staying at a Hilton Hotel.

1 đêm nghỉ cùng gia đình, thg 2 22, 2022

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Nightmare

Hotel was overbooked. Booked room with multiple beds not available. Employed enter your room unannounced and when your not in your room. Ended up with cots with no linens and a knot in my back. Hotel didn’t control loud obnoxious guests running all over the place. Limited parking. Hotel allowed people to double park blocking us in so we could not leave.

1 đêm nghỉ cùng gia đình, thg 2 19, 2022

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Very clean and fancy. Would stay again and recommend for others!

Tyson, 1 đêm đi nghỉ cùng bạn bè, thg 2 12, 2022

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The front desk staff Ms Paula made our stay wonderful, she took excellent care of us. The restaurant staff were kind and had the best breakfast omelets. We got our food to go and they made sure we were totally satisfied. We will definitely stay here again.

Lorenzo, 5 đêm nghỉ cùng gia đình, thg 2 7, 2022

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While packing up to check out, we found a loaded needle full of dark brown liquid. I could not be more disappointed, angry, and disturbed that I spent two nights in that room with my five year old daughter. I can supply photo evidence if needed.

nicole, 2 đêm nghỉ cùng gia đình, thg 1 28, 2022

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Clean

PAUL, 1 đêm đi công tác, thg 12 21, 2021

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rooma need updating

William, 1 đêm đi công tác, thg 12 16, 2021

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The staff was very friendly and helpful. The rooms are nice and clean. The pillows are excellent.

Deena, 1 đêm đi nghỉ cùng bạn bè, thg 11 26, 2021

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Should not have been surprised but the advertised bar and restaurant was closed , thanksgiving day , but no warning , and I ended up eating hot pockets in the microwave.

Alan, 1 đêm nghỉ cùng gia đình, thg 11 25, 2021

Nhận xét từ khách hàng thật của Expedia

Great breakfast

Ferenc, 1 đêm nghỉ cùng gia đình, thg 11 25, 2021

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