Ocean Breeze Hotel Mazatlan

Our stay was not great, as the hotel was under construction and every time we asked for help they couldn't help us. Most of the employees were not happy to work there, but a few helped make our time salvageable. I would not recommend going to this hotel because it is obvious they are trying to take every dollar that you have.

When I booked through Expedia, it was breakfast included, when I arrived there they said breakfast is not included. the cleaners are great but there are many hidden fees such as charging for coffee in the room but never replace, charging for water but never replaced either. two pots of coffee and one bottle of water hotel charged us 255 pesos, they talk you into a free breakfast if you do the time share tour even though I told them I don't believe in it etc. they are very pushy about their time share, don't fall into signing anything that got to do with time share, there are many other hotels much better and cheaper.

Se pierden las cosas según ellos tienen seguridad para todo pero en los cuartos se meten a robar las acotaciones están sucias el agua de la regadera sale roja de mugrosa

everything is nice except the rooms, the sofa beds

Not in good conditions, bathrooms kitchen, beds, sofa, all very worn, huge box tv’s may all date from the same last remodel!:/

I had the pleasure of staying here for a recent family vacation. The location is great, lobby and 1st floor amenities are immaculate. The room that was in was not quite. The couches were crusty, someone's panty liner was on my door handle. Overall I would give the hotel a 7.5/10. Great but needs improvement. I would have liked to stay longer to enjoy the other amenities they have to offer.

It was a great place.

El Agua fría de la alberca....... no me gusto eso

Todo el personal del hotel excelente, los protocolos de limpieza y sanitización muy buenos, las habitaciones agradables y espaciosas, quizás un poco antiguo el mobiliario, pero las camas son cómodas. Todo se me hizo bien respecto al hotel. pero el punto negativo es que yo no sabía que era parte de Mayan resort o grupo Vidanta, y casi te fórzan a una platica para venderte su tiempo compartido.

No nos limpiaron la habitación durante la estancia