Grosvenor Pulford Hotel & Spa

A little disappointing.

Room was very good however the lift was out of order so we were not ready for the stairs, especially as we both have issues. Palm Court food was amazing but Nelson's Gastro Pub was very noisy & food was disappointing. Pasta was lukewarm & very stodgy (as if reheated). Seems very much to be a party & sport pub. Not really to our taste as we were expecting a quiet country hotel. Also the grounds are not as extensive as the pictures would imply and to drink by the lake we had to walk across the full car park with our drinks.

Jeanette, 2 đêm nghỉ, thg 4 16, 2022

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Staff were friendly but I didn’t sleep well a lot of noise from the room above

Sharon, 1 đêm nghỉ cùng gia đình, thg 4 11, 2022

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Beautiful Hotel.

Beautiful hotel. Palm Court restaurant absolutely stunning. Food was excellent, staff really friendly.

Colin, 3 đêm nghỉ, thg 4 11, 2022

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Enjoyable Spa Break

Booked this hotel for a 2 night spa break, i was not disappointed, the spa is outstanding, highly recommended it. The hotel room was very spacious and comfortable, I booked an Executive Double, the reception was rather hot because the fire seemed to be constantly on, the reception staff were friendly and helpful, the food in the Palm Court was excellent, however I did have to wait almost 40mins after ordering before food arrived, this was at 5.30pm and only a few patrons in the restaurant.

Claire, 2 đêm nghỉ, thg 4 6, 2022

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No complaints!

Room was absolutely beautiful with all adequate accessories (coffee, soap, water etc) and staff were excellent. We had an issue with our key card not working but they quickly addressed it and had the batteries in the door lock replaced without issue.

Rebecca, 1 đêm nghỉ cùng gia đình, thg 3 5, 2022

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I have stayed at this property once before and was very satisfied then too. It is extremely clean, which is the most important aspect for me. The staff are welcoming and friendly too.

Linda, 1 đêm kỳ nghỉ lãng mạn, thg 2 17, 2022

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Very relaxing

A very relaxing place to stay. All the staff very friendly and helpful.

Caroline, 1 đêm nghỉ cùng gia đình, thg 2 15, 2022

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Excellent stay, from start to end fabulous service and consistent with the upkeeping of the hotel. We were very impressed and will recommend profusely. Well done to all of the staff for your dedication to all of your guests

Emma, 2 đêm nghỉ cùng gia đình, thg 2 11, 2022

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Relaxing day and night.

Would recommend this hotel we will be going back again friendly staff very clean palm court restaurant food very good spa and pool facilities excellent.

Martine, 1 đêm nghỉ, thg 1 15, 2022

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Super stay

Fabulous stay as always. Food and service excellent. We ate in Nelson's bar in the evening. Only downside was all the dogs!! No problem with that except for the inconsiderate group who let their dog bark continually and others who let dogs sit on seats with paws on the table. Fortunately dogs are not allowed in the formal dining room.

Laura, 1 đêm nghỉ, thg 1 2, 2022

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