Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel

Hotel was clean and close to all major activities and dining. My only complaint is that they are still on a COVID cleaning schedule which means that there is no daily room cleaning, bed making or new towels. If amusement parks and other attractions can be open, it's time to move back to quality service in the rooms.

samie, 1 đêm nghỉ cùng gia đình, thg 4 4, 2021

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Great location

Great location to everything on the strip in Pigeon Forge. Staff was helpful. We didn’t have any toiletries and only had a half a roll of toilet paper when we got there. We finally got them half way through when we asked for the room to get cleaned. We asked for a garbage bag for trash because our garbage was never emptied even when it was cleaned. Overall, one of the better hotels in the area despite these minor inconveniences.

Jennifer, 6 đêm nghỉ cùng gia đình, thg 3 27, 2021

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So do

We rented 2 rooms both were not very clean hair in shower, coffee spilled all down on table, the suite one room the fireplace in wall was gutted out.

Kenneth, 2 đêm nghỉ cùng gia đình, thg 3 8, 2021

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Highly recommended

Super clean helpful staff great location enjoyed it only wish we could have stayed longer

Noah, 1 đêm nghỉ, thg 3 5, 2021

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Great location on Main strip.

We came up for a family weekend. Hotel is nice and new with tons of amenities. Great location on the Main strip. Free parking, nice pool and hottub. We got a balcony suite facing the road. Loved the view. Very easy to get in and out of. Tons of food and things to do within walking distance. 2nd stay here within a month and will Definitely stay there again in the near future.

Jennifer, 3 đêm nghỉ cùng gia đình, thg 2 13, 2021

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Things that can make it better

No soap or coffee in room. They say it's because of COVID but I think that gives you more reason that there should be soap in the room. Telephone did not work, the shower door doesn't stay closed. No one cleans room, brings towels or toilet paper unless you ask. Other then those things the room and bed were fine. For the money we spent you should not have those issues.

wanda, 3 đêm nghỉ, thg 2 12, 2021

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Overall stay was good. Issue we had was with the onsite restaurant. While the restaurant was good, it was limited in the adult beverage department to cater more to craft beers and very few mixed drinks.

4 đêm nghỉ, thg 2 11, 2021

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Highly recommend.

Highly recommend this hotel! Very clean and nice.

1 đêm đi công tác, thg 2 5, 2021

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xcell

We had a pleasant two night stay in this hotel. We had everything we needed and their staff was courteous and helpful. We will stay here again when in town.

Melanie, 2 đêm nghỉ cùng gia đình, thg 1 29, 2021

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New hotel with all the bells and whistles! From check in to check out we had zero issues! A must stay in the Pigeon Forofe area and is our new go to hotel when visiting.

Karen, 2 đêm đi nghỉ cùng bạn bè, thg 1 28, 2021

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