Hotel Savoy Palace

Fantastic location with wonderful views over Lake Garda. Very good breakfast. Staff very friendly and helpful. Ideal location for exploring the lake. Quiet in the evening in Gardone to enjoy a good meal and wine either at the hotel or at the local restaurants. The exterior could do with a new coat of paint.

Nice hotel and good location

Old world feel Staff were good. No water in wash basins on first gym sauna and ground floor toilets by pool which seemed odd. Limited choice of cooked food for breakfast. Coffee tasted as if it was from ajar of dried granules and not fresh again odd for a 4vstar. Very good welcome buffet on Saturday

This hotel is a lovely hotel with aome very good staff. However, there is a mwmber of staff on reception who is not good the older lady. She is extremely dismissive and not the type of person who should be frontline team. The hotel itself was very clean and the breakfast reasonable, it appears to be if you shout you get better service during breakfast, orherwise you are kinda left to get on with it. Overall, good hotel, well placed, good pool. But mamagwment need to be aware of some staff.

Amazing lake views from our balcony. Gentle strolls along the promenade. Easy access to restaurants and ferry.

It was a beautiful hotel in a great spot, close to bars and restaurants and the boat to other places of interest like Sirmione and Limone. The hotel had a feel of 1930s glamour and was refined and genteel. Lovely breakfasts by the pool set with white table cloths and silverware.

Location and staff very friendly and helpful from reception staff to the bar manager would give you there knowledge of the area and nice people

Excellent stay

Amazing hotel

The location, overlooking Lake Garda, is excellent, the breakfast buffet is very good, and the evening meal is also good although the menu is fairly limited, so we only dined in the hotel a couple of times during our stay. Both times the tables were set outside near the pristine swimming pool as the weather was lovely. The first time, with Sebastiano, the Bar Manager, standing in for the regular Maitre D', it was fine; the second time the regular Maitre D' had returned, and what a charming chap! He heard that it was my wife's birthday and immediately provided 2 glasses of Prosecco. However, after the meal we asked the waitress for 2 coffees, but she said that the Maitre did not allow them to serve coffee outside so if we wanted coffee we would have to go upstairs to the bar! I had always assumed that hotels were set up for the benefit of the customers rather than the staff, but perhaps I'm mistaken. We found a number of other small things at the hotel rather disappointing; perhaps in a 2 or 3 star hotel one would have overlooked these rather small issues, but one expects more in a 4 star hotel (and having just come from a lovely 4 star hotel in Verona I'm afraid the Savoy Palace did not compare favourably). For example: no coffee sachets in the room ("hotel policy"!); bottled drinks provided but no bottle opener (told we could borrow one!); thin plastic tumblers instead of glasses in room; tedious wi-fi procedure (different U/N & P/W per device and repeated sign-on.