We got a free upgrade to a suite, which was cool. Not so cool when we found the following day at lunch that our son (who slept in the bed near the door) had multiple bed bug bites all over him. 14 total at last count. We only stayed the 1 night, and we will never stay here again. Previous reviews listed bed bug incidents in 313 and 312, and you can add 311 (our room) to the list. We have taken photos of the bites, but I'll spare you having to see them here. Just don't stay here. There were other issues (bathroom dirty, pool looked gross, the hot breakfast was lackluster), but all of that I can deal with for 1 night.