New Continental Hotel, Sure Hotel Collection by Best Western
New Continental Hotel, Sure Hotel Collection by Best Western puts you within a 15-minute drive of Dartmoor National Park. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Steve's Brasserie, which serves British cuisine and is open for dinner. Other highlights include a bar/lounge, a fitness centre and a sauna. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
99 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property will place a credit card authorization upon check-in.
Guests paying in cash must provide a valid photo ID at check-in.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GBP 7 per day)
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
Working away
Meeting rooms
Conference space (3025 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Facilities
Built in 1886
Television in common areas
Fitness centre
An indoor pool
Sauna
Steam room
Reception hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board
Dryer
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
High chair
More
Daily housekeeping
Special features
Dining
Steve's Brasserie – This restaurant specialises in British cuisine and only serves dinner.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15.00 per person
Renovations and closures
The following facilities or services will be unavailable from December 20 2024 to January 6 2025 (dates subject to change):
Dining venue(s)
The property will be renovating from 1 January 2025 to 1 January 2025 (completion date subject to change). The following areas are affected:
Fitness facilities
Sauna
Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
Parking
Self-parking costs GBP 7 per day
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests with mobility issues should contact this property in advance.
Also known as
New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western
Frequently asked questions
Is there a pool at New Continental Hotel, Sure Hotel Collection by Best Western?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at New Continental Hotel, Sure Hotel Collection by Best Western?
Sorry, pets aren't allowed.
Is parking offered on site at New Continental Hotel, Sure Hotel Collection by Best Western?
Yes. Self-parking costs GBP 7 per day. Parking spaces may be limited.
What are the check-in and check-out times at New Continental Hotel, Sure Hotel Collection by Best Western?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at New Continental Hotel, Sure Hotel Collection by Best Western and nearby?
New Continental Hotel, Sure Hotel Collection by Best Western has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near New Continental Hotel, Sure Hotel Collection by Best Western?
Yes, Steve's Brasserie offers British cuisine. The dining venue will be unavailable from 20 December 2024 to 6 January 2025 (dates subject to change).
What's the area around New Continental Hotel, Sure Hotel Collection by Best Western like?
New Continental Hotel, Sure Hotel Collection by Best Western is in the heart of Plymouth, a short 3-minute walk from Plymouth Pavilions and 5 minutes' walk from Theatre Royal, Plymouth.
New Continental Hotel, Sure Hotel Collection by Best Western Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Jan 2025
Veronique
Veronique, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Jan 2025
Great place to stay
Very comfortable room, cozy bed, good shower, nice and clean. Good facilities in the Hotel.
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Dec 2024
At the New Continental
Good location, Friendly staff. The pool, steam room and other facilities are well maintained. Parking was reasonably priced. The brasserie was closed at short notice, which cuased a minor issue for us. I would stay there again.
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Dec 2024
Good night
Brilliant one night stay. Lovely quiet room. No disturbance at night. Good quality breakfast.
Mark
Mark, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
MELITTA
MELITTA, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
15 Dec 2024
Tracey
Tracey, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Dec 2024
P
P, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Was lovely, nicely presented clean room, friendly helpful staff, fantastic pool facilities, would definitely come again.
Robyn
Robyn, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Caroline
Caroline, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Dec 2024
Surprise at parking supplement
Stay was very comfortable and I was impressed with all the staff’s helpfulness. The rooms decor was a little dated and was surprised for the need to charge for parking
Craig
Craig, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
Cathal
Cathal, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
One night
Only stayed one night for work. Had a four poster bed and jacuzzi bath absolutely lovely, design is old but how it should be very lovely, usb ports plenty of plugs, WiFi work. Only complaint is I waited an hour for room service and food was luke warm.
Carrie
Carrie, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
8 Dec 2024
Karen
Karen, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
1 Dec 2024
Stayed there for xmas party food good,staff hard working but cheerful. Rooms a little dated but clean and comfortable. Would stay again
Colin
Colin, 1-night trip
Verified Hotels.com guest review
6/10 Good
30 Nov 2024
Not overly friendly service, rubbish left in room and really needs modernisation as room is dated. Was perfectly acceptable for a 1 night stay for a night out in Plymouth
Ian
Ian, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
rg n boneman
great so close to pavilions a must when going to a show there
Philip
Philip, 1-night trip
Verified Hotels.com guest review
6/10 Good
25 Nov 2024
Kizzy
Kizzy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Very comfortable hotel
Great hotel. Very friendly, helpful staff. Room was huge and bed was super comfortable. It is a Victorian listed building so some of the features eg sash windows weren’t ideal but part of the character of the building.
Penelope
Penelope, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Excellent staff
Hotel staff were very helpful when I needed to cut short my stay due to a problem with the rail company (advising us not to travel on the day I was due to return). The hotel reception staff did everything from their end (I was booked through third party)
The room itself was fine although the wooden furniture could probably do with a refresh. Bed itself was comfortable. The bathroom is very good having a bath and shower and lots of room.
Due to the short stay, I didn't get to use the swimming pool. I was looking forward to using it.
The breakfast was nice.
I would definitely return to this hotel but will probably drive next time, unless the return date is anything but a Sunday.
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Good experience
Room was clean amd all equipments working prefect. Sauna and Steam room were also open. Overall a good experience.
R J
R J, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Excellent business stay.
All good, all clean and staff were excellent.
Neil
Neil, 1-night business trip
Verified Hotels.com guest review
6/10 Good
15 Nov 2024
Stephen
Stephen, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
13 Nov 2024
Average
Was disappointed that wasn't offered an upgrade when Hotels.Com Gold Member says this should be offered when available ????
Also - my Company Credit card wasn't working (Hotel Room had already been paid in full) and the receptionist tried my card and when it failed - stated that I couldn't stay the night unless I produced another card !! Had to use a card i never use luckily I had it with me
Probably wont be staying again
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
A really good place to stay.
Staff great. Good facilities.
Alex
Alex, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Great location . Breakfast amazing. Good service and friendly team