1.- the most important one is that there is no air conditioner on the social areas (restaurant, lobby, bar, etc)
2.- the bar opens at 11 am and closes at 11 PM , we were on the bar on Saturday 14th watching Canelo Alvarez fight, ten minutes prior the 11 pm the TV was turned off!! We ran the rooms to watch the end of the fight
3.- Coffee area is small, only one machine available and usually is out of service
4.- Breakfast lunge is not open to enter, you need to wait and provide data line your room number , names etc…
5.- quality of cocktails is poor! If you request a better liquor, you become a Infiinity member
6.- you only receive 2 beers on your room bar every 24 hours
7.- pool area was old , needed a refurbish
8.- lack of personal, there were only two waitress at the pool area
9.- people from the hotel room service are not friendly
10.- Mexican tourist only
11.- pool rules are not followed, people on the pool not wearing swimming suit only underwear , supposed to be a “family” hotel