Fairmont Dubai

Excellent hotel…. But

The hotel went through renovations and there was a lot on noise during the day

Meidad, 7 đêm đi công tác, thg 10 23, 2021

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NOT A FIVE STAR

The hotel is currently not a 5 star. The hotel is going through construction and this was not disclosed in the website. i will not go back to that hotel. nor recommend it to anyone. not to mention the bars within the hotel being the point of questionable transactions

MONICA, 2 đêm đi công tác, thg 10 7, 2021

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Bad service

Really bad service, arrived at midnight but room was not ready, suitcase took 1h to the room, really worst service ever in the breakfast area, after complaining about several issues nobody apologized or came back to me!

Cornelia, 3 đêm đi công tác, thg 10 4, 2021

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Great biz hotel in Dubai

Fairmont is great! My home away from home when in dubai. Great business hotel. Usually stay up on the gold floors and utilize the room but this trip due to covid was not open. Only challenge was the breakfast, not equipped for hotel when its busy for events. But LOVE THE PEOPLE, management,the whole staff is top notch!

christopher, 3 đêm đi công tác, thg 10 2, 2021

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Nicely updated and friendly staff

Busy property on Shk Zayed Road. Great location. Slightly understaffed at reception leading to queues at check in/out. Otherwise friendly and courteous. Rooms recently refurbished so for a property from the early 2000s, it feels fresh and modern inside! Lots of clubs/bars etc onsite but best to book those well in advance of your stay as they dont have special spaces for hotel guests.

1 đêm đi nghỉ cùng bạn bè, thg 9 22, 2021

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Poor communication

Poor communication from the start, over booked so had to be moved when I arrived, they could have informed me before I arrived. The manager did try and explain what had happened but the poor communication continued right up to me checking out. Hotel is nice, but very disappointed by the level of service.

6 đêm đi nghỉ cùng bạn bè, thg 9 19, 2021

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Comfortable stay but not feel safe

The front desk attendant are very helpful and friendship. The restaurants are not so good as all of them permits smoke inside, really disgusting. Not much available hands sanitizer inside the hotel. The breakfast are ok but they are not taking too much actions to avoid and protect against Covid. No hand sinitizer are available inside and you need to share cutlery with others guests to serve yourself on buffet.

8 đêm đi công tác, thg 9 9, 2021

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Great Hotel!

It was a great hotel. We had an awesome time. Everyone was very nice and helpful.

Karim, 4 đêm nghỉ cùng gia đình, thg 8 28, 2021

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The one bedroom suite was very spacious, very nice, Superclean. The location was central close to everything, excellent customer service, awesome breakfast with variety of different food. The best part was the free valet parking was very convenient.

Sahar, 1 đêm nghỉ cùng gia đình, thg 8 24, 2021

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Amazing hotel. I would highly recommend this. The staff are extremely polite and helpful to which they really do their best to cater for your needs. My wife and 2 year old arrived in the early hours of the morning well before check-in. Having given prior notice, Fairmont did an amazing job by preparing my room early so that we could rest properly after a long flight. The room was lovely and clean. Very spacious considering this was a one bed room. Beautiful view from the room and the blackout curtains allowed us to have a peaceful sleep at night. I would most definitely recommend this hotel and will stay at this place again, and hopefully soon!

Adil, 6 đêm nghỉ cùng gia đình, thg 8 18, 2021

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