Millennium Resort Patong Phuket

Shower was broken had to wait and hour longer to get a room. One of our rooms the lights went out then they moved us. Then the keys didn’t work. Then calling them on the phone in the room it wouldn’t work well. Couldn’t hear on it. Staff didn’t care. As a sorry they gave us fruit that you can buy on the side of the road for 30 baht ($1). Hard to recommend going there again. Talked to the manager and still nothing. Don’t know how it keeps it 5 start rating. To me it was an average hotel.

Very good service and friendly

Not great service and also not very clean . Wouldn’t recommend to anyone .

the staff (Booth) in beach side is quite nice.he is friendly and good when I do check in on 18/10/2019. my room is upgraded to deluxe room in lakeside due to I am Hotels.com gold member. this hotel location is quite good, service is good. I am very satisfy. But.........I am angry with one thing happen on 20th October.I go out for breakfast at ground floor. I did not press the botton to request clean my room.At 10.20 am, i went back to room after having my breakfast. My room was cleaned (but lotion and shampoo no replace a new one,tooth brush as well). the most important thing is ,I never request to clean and all my important document on the table and wallet put in my unlock baggage. my money in my wallet a lot, I also don't know how much, if lost some I also won't realize. if the clean worker want to clean ,should not at 10am. you enter my room without my permission and never care our privacy. this is what I can't accept the most.

the staff (Booth) in beach side is quite nice.he is friendly and good when I do check in on 18/10/2019. my room is upgraded to deluxe room in lakeside due to I am Hotels.com gold member. this hotel location is quite good, service is good. I am very satisfy. But.........I am angry with one thing happen on 20th October.I go out for breakfast at ground floor. I did not press the botton to request clean my room.At 10.20 am, i went back to room after having my breakfast. My room was cleaned (but lotion and shampoo no replace a new one,tooth brush as well). the most important thing is ,I never request to clean and all my important document on the table and wallet put in my unlock baggage. my money in my wallet a lot, I also don't know how much, if lost some I also won't realize. if the clean worker want to clean ,should not at 10am. you enter my room without my permission and never care our privacy. this is what I can't accept the most.