San Antonio International Airport (SAT) - 11 min drive
San Antonio Station - 11 min walk
Restaurants
Yard House - 3 min walk
Denny's - 3 min walk
Starbucks - 6 min walk
McDonald's - 5 min walk
Fogo de Chao - 4 min walk
About this property
Grand Hyatt San Antonio River Walk
You'll be in a fantastic location at Grand Hyatt San Antonio River Walk, only a five-minute walk from Henry B. González Convention Center and River Walk. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this eco-friendly hotel include a 24-hour health club, a 24-hour fitness centre and a fitness centre. The helpful staff and location get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
1003 rooms
Arranged over 24 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 2:00 AM
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (USD 47 per night; includes in/out privileges)
On-site valet parking (USD 59 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Golfing nearby
Scooter/moped hire nearby
Segway hire/tours nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (115000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Terrace
24-hour health club
An outdoor pool
Arcade/games room
Banquet hall
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Room amenities
Be entertained
55-inch flat-screen TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
Perks Coffee and More – On-site coffee shop. Open 24 hours.
Bar Rojo – On-site cocktail bar.
Ruth's Chris – This steakhouse serves breakfast, lunch and dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee (November 01-January 01): USD 29.25 per accommodation, per night
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 15 to 35 for adults and USD 15 to 25 for children
There is a service fee of USD 3 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per pet, per week, plus a one-off cleaning fee of USD 100
Parking
Self-parking costs USD 47 per night with in/out privileges
Valet parking costs USD 59 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Pet policy: 1 dog weighing maximum 50 pounds or 2 dogs with a combined weight of maximum 75 pounds are permitted. The listed pet cleaning fee applies only to stays of 7 nights or more; for stays of 30 or more nights a cleaning fee will be assessed at the hotel's discretion.
Also known as
Grand Hyatt San Antonio
Grand Hyatt San Antonio Hotel
San Antonio Grand Hyatt
Grand Hyatt San Antonio Hotel San Antonio
Hyatt San Antonio
San Antonio Hyatt
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt
Frequently asked questions
Does Grand Hyatt San Antonio River Walk offer free cancellation for a full refund?
Yes, Grand Hyatt San Antonio River Walk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hyatt San Antonio River Walk?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Grand Hyatt San Antonio River Walk?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 100 per pet, per week. Service animals are exempt from fees.
Is parking offered on site at Grand Hyatt San Antonio River Walk?
Yes. Self-parking costs USD 47 per night. Valet parking costs USD 59 per night. Electric car charging is available.
What are the check-in and check-out times at Grand Hyatt San Antonio River Walk?
Check-in start time: 4 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Grand Hyatt San Antonio River Walk and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and an arcade.
Are there restaurants at or near Grand Hyatt San Antonio River Walk?
Yes, there's an on-site restaurant, Perks Coffee and More.
What's the area around Grand Hyatt San Antonio River Walk like?
Grand Hyatt San Antonio River Walk is in Downtown San Antonio, a short 2-minute walk from Henry B. González Convention Center and 5 minutes' walk from River Walk. Travellers love the hotel's prime location.
Grand Hyatt San Antonio River Walk Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Dec 2024
Came here for a conference
Had a nice stay
Martha
Martha, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Larry
Larry, 1-night trip
Verified Hotels.com guest review
4/10 Fair
13 Dec 2024
Save your money, not worth the price!
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Kimberly
Kimberly, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Victor
Victor, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Carly
Carly, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Virginia
Virginia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Alberto
Alberto, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Elena
Elena, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Hotel was fairly clean, overall; considering how huge it is. Staff was amazing. Everybody we spoke to was super kind and professional. Bathrooms were nice and spacious. We would definitely stay there again. We thoroughly enjoyed our stay.
Ita
Ita, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Colin
Colin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Vicki
Vicki, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Jennifer
Jennifer, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
It was an amazing stay from the staff to the rooms. The riverwalk is a phenomenal amenity.
JENNIFER
JENNIFER, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Juan
Juan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Monica
Monica, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
27 Oct 2024
Kenan
Kenan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Orlando
Orlando, 3-night family trip
Verified Hotels.com guest review
6/10 Good
26 Oct 2024
Very Disappointing
We were attending an event at the Alamodome so location was great. Felt very safe. However, many amenities that you’d expect from a room at this price point were missing. We had only one washcloth, there was no bottled water, the creamer was powdered not liquid, the room was tiny, and the ice machine on our floor wasn’t working. Very disappointed as Hyatt Regency is usually good quality.