Hotel Novotel Monte Carlo

Excellent helpful staff

2 đêm đi công tác, thg 4 10, 2021

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I never got to go because my flight got canceled by the time I got to the airport. They said I had 72 hours before my reservation to cancel, but they weren't understanding that I would have gone if COVID-19 wasn't the biggest thing in the world right now. I've lost all that money, and they don't care. Like a typical Monaco guy. Je ne suis pas un filet.

Cheryl, 6 đêm nghỉ, thg 11 15, 2020

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Very nice hotel with a great location. The staff is very nice.

Adeline, 1 đêm nghỉ cùng gia đình, thg 9 14, 2020

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Fabulous!

Great hotel in a great position. We had a 9th floor Executive room that gave amazing sea and harbour view. The staff were friendly and everywhere was really clean.

Kerry, 2 đêm nghỉ, thg 8 9, 2020

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Fantastic newly designed hotel with great location and excellent service!

Paul, 1 đêm nghỉ cùng gia đình, thg 8 5, 2020

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Excelent ocation and service! The staff was amazing and we had a great experience in Monte Carlo!

Chris, 2 đêm kỳ nghỉ lãng mạn, thg 8 4, 2020

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good place near the center

Nice place, clean, efficient near the center

1 đêm nghỉ, thg 8 1, 2020

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ok stay

The stay was lovely and the hotel was really nice. We went for dinner at the fairmont one night and we have to say after looking at the rooms online, this Novotel is way nicer and much better for the money in comparison. The buffet breakfast is 25 euros a head which nobody told us about. On checkin the member if staff just said “breakfast is downstairs if you’d like it”. This was terribly misleading and spending 50 euros a day on a croissant and coffee is ludicrous. On check out, the staff were arrogant and rude and really do need some customer service training. It is disgusting the way they spoke to me and my partner after simple requests. The hotel is great, but just be prepared for awful customer service.

James, 2 đêm nghỉ, thg 7 24, 2020

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I liked the view from the suite we paid for it was spectacular. I dislike the fact I had told the hotel this was for a very special occasion my husbands 40th and yet this wasn’t mentioned by the staff nor congratulations note in the room nothing.

4 đêm nghỉ cùng gia đình, thg 2 25, 2020

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Breakfast buffet was very good. Location is great. The gy is just okay and the pool was not available at all due to construction. Housekeeping staff accidentally took my tshirt when changing the bed and although I notified the front desk several times over several days, they were not able find my shirt or provide an adequate response. I'm hoping I can at least get some reimbursement.

Victor, 7 đêm đi công tác, thg 2 20, 2020

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