Comfort Inn & Suites Glen Mills - Concordville

longwood

Jose, 1 đêm nghỉ, thg 12 7, 2021

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Glen Mills Stay

We checked in early with no problem. The hallways definitely needed to be vacuumed, papers on hallway floors the whole time we were there. No instructions telling where to find things, like ice machine. Called down to desk after looking on our floor. No answer. Went to desk. Girl sitting there said only "it's on the 4th floor" There was a limited breakfast, but nowhere saying where it was or what time. Room appeared clean but not a fresh clean smell. Turned on the air conditioner and it improved. Beds were very comfortable!!

Kathleen, 1 đêm nghỉ cùng gia đình, thg 12 1, 2021

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Frustrating customer service

Will not book again. Ladies at the desk was hard to deal with

Clint, 1 đêm nghỉ, thg 10 23, 2021

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Worst hotel, very dirty.

Our hotel room was not clean. The toilet had fecal matter all over it, no toilet paper, sink was backing up and filthy, the carpet was not vacuumed, and it smelt like cigarettes. We asked the front desk to clean our room and they said there wasn’t and staff to do so and they would move us to a new room. We went to our event came back and they told us that our room had been cleaned. So we went back to the same room. The toilet had been wiped down and nothing else had been taken care of. We left at that point. You would think during a pandemic they would be stressing how important cleanliness is. The women at the front had a terrible attitude as well and the communication with her was awful. This was a nightmare of a hotel do not stay here.

1 đêm nghỉ, thg 10 16, 2021

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Quiet rooms was a plus. Comfortable beds too. Breakfast area: trash can overflowing at 6:30 am?? No coffee in the breakfast area.

Karen, 1 đêm nghỉ cùng gia đình, thg 10 2, 2021

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X

Mari, 3 đêm nghỉ cùng gia đình, thg 9 24, 2021

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Just okay overall...nothing special but worked for 1 night. Beds were comfortable though.

Mary Cait, 1 đêm kỳ nghỉ lãng mạn, thg 9 18, 2021

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Sewer gas smell in room

Donald, 1 đêm đi công tác, thg 9 15, 2021

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I asked for some decaf tea and got a whole box!!!! Took back all but a few for my stay. Staff very friendly and helpful. No room services, clean towels or coffee refills - had to ask for them. Breakfast was exceptionally poor due to no truck delivery. Not their fault, but compensation was in order since breakfast was part of the package

shirley, 4 đêm nghỉ, thg 9 12, 2021

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Not great

At the very least the lady at the front was helpful and nice. But the hotel itself was disorganized and dirty. The first room they gave me was literally under construction. The second was obviously still dirty from previous people sleeping/staying there and hadn’t been cleaned. Thankfully, the final room was great but it was super upgraded. Again, I’m thankful to the lady at the front, she was understanding Bc I was so upset after driving over 22 hours in two days and just wanted to sleep

Danielle, 1 đêm đi công tác, thg 9 8, 2021

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