Holiday Inn Dubai - Al Barsha

The location of the hotel is 5 minutes away from mall of the emirates and very close to the monorail but didn’t use it. The room was spacious but it needs renovating. The breakfast was a bit disappointing cause it’s in a small area and the variety was limited.

It was good and clean also good location

The front desk was very poor. They mishandled my requests, were very argumentative. The attitude was very poor. This was, however, in contrast the housekeepers. They were polite, very polite. But you see, before you get to these wonderful people, your mood is already fouled by the poor attitude of the front desk staff who essentially should be the ones to make you welcome.

I visited Dubai numerous time and stayed to many hotel but to my surprise the stay in this hotel turned out to be very pleasant. The staff was very cordial and helpful. They upgraded my room, gave me early check in and late check out. I appreciate the staff for their efforts to make my stay comfortable and also the management of the hotel who gave them such training:)