Holiday Inn Dubai - Al Barsha

This was my second time staying at this property. The hotel staff at the front desk are awesome. Breakfast was very good. The hotel itself could use a facelift and some of the rooms need things fixed and smelled damp. I wasn’t there for the hotel and didn’t spend a lot of time inside. The hotel is clean, safe and they change the linen daily. You can’t beat the location and price.

This hotel is kind of old hotel compared to others. By the way, I am satisfied with the location and gym.

Perfect as usual

OUR STAY WAS NOT COMFORTABLE DUE TO WATER FOUND LEAKING FROM BENEATH THE BATH TUB ( POOR MAINTENANCE ) THUS LEAVING THE BATH ROOM FLOOR WET AND BED ROOM LOBBY FLOOR WET RESULTING INTO SLIPPING / TRIPPING HAZARD . THERE WAS FOUL SMELL COMING FROM THE WASH HAND BASIN AS IF SOME ELECTRIC WIRE WAS BURNT OUT INSIDE BATH ROOM . VERY LIMITED ASIAN / HINDI CHANNELS IN THE ENTERTAINMENT / TV SECTION . NO WELCOME DRINK SERVED etc. etc.

The hotel is nice, the breakfast is very good. The staff in the restaurant were very helpful & polite. The staff on the front desk, not so much. When we checked in the woman was very abrupt & not very polite & when we checked out the woman at the front desk argued with my partner that we hadn’t paid the bill when we had. Housekeeping were a bit over eager to clean the room even though we were still in it & hadn’t left for the day yet. The rooms felt quite small, we had a room over looking the atrium & it felt quite dark with no direct sunlight & you felt very exposed if the curtains weren’t drawn to get dressed etc. We had a second room for my mother and son and their room smelt very damp, a smell which did not clean in the 5 days we were there. With the hotel being next to the Sheikh Zayed Road it was quite noisy on the roof by the pool & the pool was so cold that my son couldn’t get in it, which was a shame as we had looked in depth a the pool online & it looked good. Overall the hotel is ok. It’s clean, the breakfast is very good, it’s next to the mall of the emirates and a metro stop and the underground parking is secure.