4/10 - Khá
31 tháng 1, 2025
POOR GENERAL MANAGER
The General Manger here has the worst customers service ever. Second the bed is past due for replacement. This place water pipe burst. Not the fault of the hotel, I can understand this. I asked the GM for a few vottles of water so that I may brush my teeth and do whatever hygene I can due to the circumstances. Please keep in mind they have a "mini mart" inside. His reply was I don't have any water to offer you. I looked and pointed into the "Mini Mart" he said those are for sale. Are you kidding me??? He rhen said wit one minute let me ask the plumber how long. This man asked the plumbers and then proceed to pace the hallway an additional 10 minutes as I stood in there and watched. After 10 minutes i walked up and asked again about the water. Long story short, he gave me 2 bottles after i wasted about 20-25 minutes of my time. The GM needs a hospitality course, and some problem solving training. Ment to add, he walks away from you as you are speaking to him.
tony
tony, đi công tác, nghỉ 3 đêm
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