Áurea Hotel & Suites

This is a really nice hotel. It felt like a resort property. My understanding is that they recently remodeled and expanded. Everything seemed to be in good condition and the pool area was nice as well. Staff were friendly and helpful. Price was very reasonable (about 80 USD per night). They had a full (hot plates, meat, fruit, breads and pastries) breakfast buffet as well (about 7 USD). This was my first trip to the Guadalajara/Zapopan area, so I can't compare this to other hotels, but I would definitely stay here again.

TV wasn't working, leak in the bathroom notified the front desk, NOTHING was done about it. Stayed for 10 nights, and you only get 1 coffee bag, if you want one daily you have to pay for it, yet they replenish all of the toiletries daily whether you use them or not. It seem like they don't empower their employees to make decisions to make guests feel welcomed. Asked for the general manager to get a hold of me, by the second day in, and never happened.

AS always, we totally enjoyed our stay!!!!! From the moment we arrived until we left, everything was a perfect!!!

The staff were amazing, friendly and helpful. The rooms were very spacious and very comfortable. The only downside were the curtains too much light passed through.

We stayed for over a week. The room was very clean and comfortable. Service was great. Will definitely rebook the next time we are in town!