Hotel Italia

it is closer to the centre, but it is in an old building, with old fashioned furnitures and bathroom. The breakfast is only essential. The attending people are very kind, but I like better more modern hotels.

I wanted a hotel close to train station, which was clean and safe. All this was provided well by Hotel Italia. The breakfast was charged additional for Euro 5 , which I didn’t take. All was ok with the hotel based on my basic requirement, except the Wifi. Hotel offers free Wifi, but the connection is not stable.

Good, local ambiance.

My stay at the Hotel was unexpected: having missed a train connection (due to an accident,), I had to find, at the last minute, a hotel room in Turin. Luckily I found this hotel, which is perfect if travelling to/from Turin's Porta Nuova station, being less than 5 minutes' walk from it. The hotel has a certain age, and, in some places, it shows, but let that not deter you: the room, bathroom, bed linen and towels were all very clean. The room was very spacious and comfortable, and the room was very quiet. No problems at all with the WiFi, even better than the WiFi I found in higher category hotels. The staff at the reception was extremely polite, friendly and helpful. All this for a very good price!

Spend a little extra money and find someplace better. We had two rooms. My friend said he couldn’t sleep all night because of the train going by every 15 min. I could hear a party goer getting sick for over an hour through the paper thin walls in the adjacent room. The one staff member working the front desk was very argumentative. He wanted to charge me for the rooms that were already paid for through the website. I even showed him my online statement and he still tried to argue about it. Unbelievable!

Check in made this a very disappointing experience. The older man doing the checking in is in the wrong job. When I asked for the remote for the air conditioning I was flatly refused it. When I asked for some tourist information re Metro tickets I was just fobbed off as quickly as possible. But parking was the most unpleasant issue. With my booking I had requested parking for my motorcycle in line with their advertised parking facility. I received no reply to this enquiry and assumed all ok. When I got there this man completely denied that the hotel offers parking and was told to find a spot on the street. This was not what I wanted or had asked for. He eventually suggested a private garage close by for which I paid far more that the hotels advertised price. When I cam back to the hotel I saw the sign on the counter saying PARKING to which he said " ah but not for motorcycles", as if. This man puts on a facade of helping its an act, he is of no use whatsoever. If you want parking, avoid If you want air con avoid If you want help with the locality avoid. The experience with him overshadowed everything else the hotel offers

We stayed 4 nights in this hotel. It was to be a relaxation vacation after several months of works. We booked this hotel almost a week prior to our stay in Turin. I choice this hotel because it is near the central train station and it was one of the few available hotel in the area that time. Receptionists were very accommodating, friendly and speak English well. Our main problem was that wifi did not function at all inside the room during the whole duration of our vacation, every time we need to communicate with someone we have to go down to lobby. Taking a bath is a nightmare for us! It has no door with a thin curtain that when the shower is on water goes to floor of our bed. A small 2sq ft shower room. It is far from the city center. I will not recommend to my friends.

We chose the economy room, for a cheap price, so didn’t expect much, but we were pleasantly surprised. The room was clean and had everything we needed: fridge, small balcony, A/C, bathroom. They even gave us complimentary bottled water. Only thing was, being old, the shower leaked a bit. There is an elevator. Good wifi. For us, location was ideal, 450 m from train station, 1.5 km to central Piazzo Castello, supermarket round the corner.

Good location close to Porta Nuova.

Very friendly and good value. Rooms a little spartan.