From arrival nothing was too much trouble for the staff, I got a tea while I was checking in, assistance with luggage without requesting it.
I was staying for 1 night as part of a business trip, but would reccomend for business and leisure travellers.
It is close to the port if you are coming from European Istanbul, and there are a lot of shops, restaurants and bars locally for the evening.
Breakfast was super, well presented, just what you'd expect from a Turkish breakfast.