This property will reach out to you outside of the booking site and ask for personal information in ways that don’t feel secure. I had to set a profile up in advance which I did, submit photos of my ID, which I did and confirm that it was only me staying. I had received confirmation everything was set before arrival, however they said they have difficulty when people don’t declare all guests so since I submitted as only 1 they didn’t approve me to avoid difficulty, in turn causing me to wait over an hour after check in to get access. Was offered compensation and then they said they actually wouldn’t be providing it. There was no mention in the listing that it was un-air conditioned which would’ve been helpful to know in a heatwave. It was highly uncomfortable and extremely hot the entire time. One fan was provided and it couldn’t be near the window/door because there was no outlet. The reading light near the bed could not reach power, it was just sitting on the table unusable. The place had ZERO privacy. There were 2 towels provided for 4 days (including the pool) and when asked for more it was declined. The neighbors dog also barked the entire trip day and night making it highly unpleasant to enjoy the space. When I complained about these things I did not get any solutions. The security was great and very nice but overall I could not recommend anyone to stay here. Common spaces were nice but not redeeming enough. Stay elsewhere to avoid the headache.
