J.K. Place Firenze

Overall my stay was good. But I was disappointed as I expected much more. I booked a room with “courtyard views” but no where did the description mention that the windows face into a hallway and then a courtyard- with no external windows. This is my worst nightmare and I never would have booked a room without natural light. I also had issues with the air conditioning as it was super loud. When I complained the hotel simply turned it off until I called back and asked them to come up and look at it. I still really don’t understand that. I guess I expected a lot more from one of the top rated hotels in Florence.

Amazing stay at this beautiful and comfortable hotel with outstanding service

Fantastic place, amazing staff

Excellent

I had a very pleasurable stay at J.K. Palace. It is in a great location with wonderful restaurants, shopping, and sites nearby; Florence in general is very walk-able. I would describe the hotel as very upscale, comfortable, and posh with wonderful, attentive service. Breakfast is wonderful - you can't beat the fresh squeezed blood orange juice and the friendly service of Lili, who made each breakfast more sublime than the last. While my room was small, it had everything I needed, including comfortable linen sheets, plenty of plugs for devices, a shower with great pressure, a bidet, etc. I enjoyed room service for dinner one night, and it was delicious and served quickly. The hotel also offered a portable WiFi device for use while out and about, which was smart and appreciated. Those who attended to my room left fruit every day, and arranged some flowers that I received at the Gucci Museum nicely in a vase. I love and notice these small touches. The 'concierge' was fabulous too. All around, I highly recommend J.K. Place Firenze and look forward to eventually visiting other properties.