I can't say enough good things about this hotel. Inês was our point of contact. Before we arrived, she helped us arrange pickup from the airport. Eduardo from JCM tours picked us up and gave us a very pleasant and informative ride to the hotel. We were impressed with how beautifully appointed the hotel is. It is compact, chic, and clean. We had everything that we needed and more. The breakfast service is FANTASTIC and offers a full range of tasty foods. The hotel is centrally located, so we could get to most things on foot within 15 minutes, but if you want to venture outside, there are several eateries on the same block -- Bread and Breakfast, Ramen, and others. I highly recommend Arts Hotel Porto as the place to stay in an absolutely magical city.